Got a question about one of our reviews, spotted something that needs updating, or want to flag your own experience with a California online casino site? This page explains how to reach us and what we can (and can't) help with.

How to reach the team

You can contact us by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods. Please include as much detail as you can — the name of the casino, the page you're referring to, or a link to the section in question — so we can look into it properly.

What we can help with

  • Corrections or updates to bonus terms, ratings, or details on any casino covered on the site, including Raging Bull, Uptown Aces, Slots of Vegas, Ignition, Card Crush, BetUS, Zumba Cards, Ducky Luck, Slots and Casino, or Bets.FM
  • Feedback on our review methodology, or suggestions for what to compare next
  • General questions about how we rank and assess online casinos available to California players
  • Reports of broken links, outdated offers, or anything on the site that no longer matches what a casino currently advertises

What we can't help with

We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, access your account with any of the sites we cover, resolve a dispute over a bonus or a bet, or verify your identity for a casino. Those matters need to go directly to the casino's own customer support team, usually reachable through live chat or email from within your account.

We also can't offer legal, tax, or financial advice. If you have questions about the legal status of real-money online gambling in California, or how winnings might be taxed, it's best to consult a licensed attorney or tax professional rather than rely on an interpretation from a comparison site.

Concerned about your gambling, or someone else's?

If gambling has stopped feeling like entertainment — you're chasing losses, borrowing to play, or gambling to escape stress — please reach out for support rather than emailing us. Confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER, and California residents can also use the state's own program via CalGETS. Our Responsible Gambling page has more detail on tools like deposit limits and self-exclusion, and on where to find further support.

Before you write in, a few things worth knowing

A lot of enquiries we get are already answered elsewhere on the site, so it's worth checking there first:

  • For details on who we are and how we approach reviews, see our About Us page
  • For the terms governing use of this site, see our Terms and Conditions
  • For information on tools that help you gamble within your limits, see Responsible Gambling

All content on this site is intended for readers aged 21 and over. Real-money online casino play carries genuine financial risk, and nothing on calibta.org should be read as a promise of winnings or a way to solve money problems. If you're unsure whether real-money gambling is right for you, it's worth speaking with a professional or using the resources above before you play.

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